PRIVACY STATEMENT

PRIVACY STATEMENT UPP

When you place an order via our website ( www.upp.store ), we need some personal information from you. In this Privacy Statement we explain why we need this personal information and what we do with it.

UPP values ​​privacy and is committed to protecting the privacy of its customers. We store personal data carefully, process it securely and protect it. We comply with all obligations arising from the General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR) and other privacy legislation.

UPP BV and its office are located at Overtoom 143 (1054 HG) in Amsterdam.

What personal data do we collect?

The personal data we collect and process are:

  • First and last name and/or company name;
  • Email address;
  • Address details;
  • Bank details;
  • Information about your visit to www.upp.store ;
  • Order transaction data; and
  • IP addresses, operating system, browser type, and time stamps.

We use this data for the following purposes:

  • Shipping products and processing orders;
  • Drafting, sending and preparing invoices;
  • Providing information;
  • Improving our services;
  • Answering questions asked via the website, for example;
  • Possibly providing information about new products and services; and
  • To fulfil our obligations arising from agreements entered into with you, as well as for invoicing and delivery.

The basis for processing is the performance of the agreement with you and legal obligations.

Providing personal data to third parties

We do not sell, trade, or otherwise transfer personal information to third parties without your express consent. Your personal information will only be shared when we are legally obligated to do so.

Processors

To provide our services, we use other processors, such as PakkettenFabriek BV to process your order. We ensure that our processors also process personal data in accordance with the GDPR.

Your rights

You always have the right to view the personal data we have about you. If this data is incorrect, you can help us correct it or ask us to limit the processing. You also have the right to ask us to delete your personal data or to make your personal data available on a data carrier. Requests to this effect will always be honored. You can exercise these rights by sending an e-mail to the contact address on the site. In addition, you can always object to the processing of your personal data.

How long do we retain your personal data?

We retain your personal data for as long as necessary to fulfil the purposes for which we process your personal data. After your last order, your data will be retained for a maximum of 7 years.

Security

Due to the nature of our services and the trust you must be able to place in us, we take appropriate technical and organizational measures to ensure that the processing of personal data takes place in accordance with the GDPR, taking into account the state of the art and the costs of implementation.

Dutch Data Protection Authority

Of course, we are happy to help you if you have complaints about the processing of your personal data. Under the GDPR, you also have the right to file a complaint with the Dutch Data Protection Authority against such processing of personal data. You can contact the Dutch Data Protection Authority for this purpose.

Changes

UPP reserves the right to change and modify its privacy statement.

If you have any questions, please contact us at info@upp.store .

This privacy statement was last updated on December 29, 2023.