DELIVERY & SHIPPING

Delivery and Shipping

  • Delivery areas: We deliver in the Netherlands, Belgium and Luxembourg.
  • Delivery time: Orders placed before 11am are usually delivered the next business day. However, please note that delivery times may vary depending on courier services and workload.
  • Track Your Order: Once your order has been processed, you will receive a track and trace code via email. This allows you to easily track the status of your order.

Returns

If for any reason you are not satisfied with your order, we offer a returns policy:

  • Returns Within 14 Days: You have the right to return your order within 14 days of receipt, provided the product is unopened and in its original packaging.
  • Return Policy: For specific return policies and instructions, please refer to our return instructions on the website or contact our customer service. Please ensure that you follow all instructions to ensure a prompt processing of your return.

Questions or Need Help?

If you have any questions about your order or need help with returns, please do not hesitate to contact us. Our customer service team is ready to help you!

We thank you for your trust in UPP and look forward to supporting you in achieving your goals. The only way is up(p) , and we are here to help you get there!

Stay motivated, stay UPP!